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Forum: InriaForge Helpdesk upgrade on Monday June 15

Posted by: Matthieu Imbert
Date: 2015-06-12 09:25
Summary: InriaForge Helpdesk upgrade on Monday June 15
Project: Site Admin

Content:

The Inria Forge Helpdesk system will be migrated and merged with the Inria global helpdesk system on Monday June 15. There should be no service unavailability.

After the migration, the support request email will stay the same: <help.et.gforge@inria.fr>.

It will then also be possible for anyone with an Inria account (Inria members) to submit bug through the Inria support portal https://helpdesk.inria.fr/ by selecting "submit an IT request", then ask for a fix or service in category "Services for research" / "Request for InriaForge".

For external contributors (Inria Forge members which are not Inria members), there will be no change.

Feel free to pass this information among your teams.

Regards,
The InriaForge Team
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Welcome to inriaforge-helpdesk-upgrade-on-monday-june-15Matthieu Imbert02015-06-12 09:25